Shipping policy

Shipping Policy

Thank you for shopping with Aurora Glow Co! We are committed to delivering your beauty and wellness products as quickly and efficiently as possible. 

FREE SHIPPING

We offer FREE standard shipping on all orders. No minimum purchase required.

PROCESSING TIME

All orders are processed within 1-3 business days after payment confirmation. Orders placed on weekends or holidays will be processed the next business day.

SHIPPING TIME

Once your order has been processed and shipped, estimated delivery times are:

  • United States: 5-8 business days
  • International: 7-14 business days

Please note that delivery times may vary depending on your location and customs processing for international orders.

ORDER TRACKING

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery.

CUSTOMS AND DUTIES

For international orders, customs duties and taxes may apply upon delivery. These charges are the responsibility of the buyer and vary by country. Aurora Glow Co is not responsible for any customs fees or delays caused by customs processing.

LOST OR DAMAGED PACKAGES

If your package appears to be lost or arrives damaged, please contact us at eloso220326@gmail.com within 14 days of the expected delivery date. We will work with you to resolve the issue as quickly as possible.

CONTACT US

If you have any questions about our shipping policy, please contact us at eloso220326@gmail.com.